Help centre
Short answers to the questions we hear most. For the full selling strategy — parts vs scrap, write-offs and scams — use the broken van guide.
Legal basics
Notify the DVLA the same day. If scrapping, keep the Certificate of Destruction. Declare any write-off category.
Do you collect non-runners?
Yes. Free collection is standard. The van needs to be accessible for a recovery truck — unlocked, keys available, codes noted.
Can I sell without a V5C?
Yes, but the offer is usually lower. A replacement V5C from the DVLA (form V62, £25) is often worth waiting for. ATFs are more flexible than private buyers.
What if the van is a write-off?
Cat S and Cat N can be sold if declared. Cat B can be sold for parts only. Cat A must be crushed and cannot be sold. Non-disclosure is a criminal offence.
When do I get paid?
On collection, by bank transfer. Do not hand the van over against a cheque or a promise of payment later.
Who notifies the DVLA?
You should notify the DVLA the same day the van leaves, using the online service on GOV.UK. Remaining full months of road tax are refunded automatically.
Can the price drop on collection day?
Only if the van does not match what was described. Get the agreed figure in writing first. If the reduction has no new evidence, you can refuse the collection.
Do I need an MOT to sell?
No. You cannot drive the van on public roads without one (except to a pre-booked test), but selling it is legal.